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Delivery Times  | Shipping Costs  |  Shipping Outside the U.S.
Revising Shipping Information on an Order   |  Storing & Shipping Hints  |  Returns & Exchanges
 
ups Delivery Times







Your Purchase Estimated Arrival and Method
MY M&M'S® Custom Print and Custom Color Candy for Business orders under $5000 On or before 12/03/08
MY M&M'S® Custom Print and Custom Color Candy for Business orders exceeding $5000 A Customer Service Representative will contact you to discuss timing and coordinate the production and shipment of an actual printed product sample for your review.

 
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Shipping Costs
 

MY M&M'S® Candies are a perishable product, require the utmost care in shipping and handling. We package and ship all products in a manner that ensures every order is of the highest quality and freshness.



$25.00 and under $9.95
$25.01 - $50.00 $13.95
$50.01 - $75.00 $16.95
$75.01 - $100.00 $19.95
$100.01 - $150.00 $22.95
$150.01 - $200.00 $29.95
$200.01 - $250.00 $35.95
$250.01 and over 14% of total
  Please note that all shipping charges, including shipping surcharges, are calculated and shown on your order confirmation page. All orders shipped to Alaska and Hawaii require an additional $20 charge.  

 
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Shipping Outside the U.S.
 
If you wish to ship product outside the U.S., please call Customer Service at 1.866.290.6854, and a representative will gladly assist you with your order. We are sorry but we do not currently ship custom printed M&M'S® Milk Chocolate Candies internationally.
 
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Revising Shipping Information on an Order
 
If the status of your order appears as 'shipped', we are unable to change the shipping or billing information on your order.
 
If your order has not yet been shipped, you can call Customer Service at 1.866.290.6854, and a representative will gladly assist you with your changes.
 
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Storing and Shipping Hints
 
Storing these perfectly fresh M&M'SŪ to enjoy later? Don't refrigerate; store them at room temperature, out of direct sunlight. Shipping them on to someone else? Again, don't refrigerate them. Simply place them back into the box and pad them with bubble wrap and ship quickly (maximum 2-day shipping.) We also recommend that you include frozen gel packs on the outside of the bubble wrap-not in direct contact with product, during the summer or if sending the candy to a warm climate.
 
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Returns & Exchanges
 
Each shipment sent by the M&M'S® Brand Store includes instructions for returning or exchanging merchandise.
 
To return or exchange orders, please call Customer Service at 1.866.290.6854.
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